WeGather
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Gather in His name.

Your account

Delete your WeGather account

WeGather is made by Pernovatio LLC. You can delete your account from inside the app at any time, without asking anyone.

In the app, in four taps

  1. Open WeGather
  2. Go to More → Profile
  3. Scroll to the bottom and tap Delete account
  4. Confirm

It happens immediately. There is no waiting period and nothing to undo, so be sure before you confirm.

If you cannot open the app

Write to wegather.support@pernovatio.com from the email address you signed in with. We delete the account within 30 days and reply when it is done. We ask for nothing beyond that email, because matching the address is what proves the account is yours.

What is deleted

  • Your profile: name, photo, email address, language
  • Your dietary notes and those of anyone in your household
  • Your replies to meetings, your food sign-ups and your guests
  • Your prayer requests and your reactions to other people’s
  • Your household, its address and the children recorded in it — if you were its last adult. If another adult remains, the household stays with them.
  • Your notification settings and the tokens used to send notifications to your phone
  • Your groups, if you were the only member. Otherwise ownership passes to another leader.

What is kept, and why

  • Messages you sent stay in the group’s history, shown as “Deleted user” and no longer linked to you. A conversation with half of it missing is unreadable for the people who remain.
  • Documents you added to a group stay with the group, for the same reason.
  • Records of payments are kept as long as the law requires. A plan bought in the app is billed by Apple or Google and cancelled in your store account; a plan bought on this site is billed through Stripe and cancelled from your account page. Neither is cancelled here.
  • Backups held by our hosting provider expire within 7 days, after which the deleted data is gone from those too.

Deleting some data without deleting your account

You do not have to delete everything to remove something. In the app you can delete your own messages, remove documents you added, delete your prayer requests, clear your dietary notes, remove your household’s address, and leave any group.

Questions: wegather.support@pernovatio.com